If you need help with your account, documents, billing, or anything else related to Listening, our support team is here for you. We’re always happy to assist and will do our best to make sure you get the support you need.
Before Contacting Support
You may find a quick solution in our Help Center, where many common questions already have step-by-step guides available.
Contact Options
You can reach Listening support through any of the options below — choose whichever is most convenient for you.
💬 Live Chat Support
You can contact us through the chat box on our website. This lets you send a message directly from your browser so our team can review your question and respond.
✉️ Email Support
You can also email us anytime at:
When possible, please include:
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the email address linked to your account
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a short description of your concern
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screenshots or files (if relevant)
Providing these details helps us understand your request and assist you more efficiently.
📱 Facebook Messenger
If you prefer social messaging, you can also reach us through our official Facebook page:
https://www.facebook.com/listeningapp
Send us a message and our support team will reply as soon as we can.
What We Can Help With
Our support team can assist with:
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account access or login issues
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uploading or listening to documents
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subscription or billing questions
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technical problems or errors
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general questions about how Listening works
If you’re unsure whether we can help with something, feel free to ask — we’re here to help.